1. How do I place an order on Necklace for a Friend?

To order your desired necklaces, follow these simple steps:

  • Choose your product and style on the product page.
  • Select the appropriate size, material, or quantity if applicable.
  • Add the items to your cart by clicking the “Add to Cart” button.
  • Review your cart, apply any available discount code, and proceed to checkout.
  • Complete the payment process and await your order confirmation email.

For further assistance, contact us at [email protected].

  1. What about shipping costs and delivery times?

Shipping charges and delivery times vary depending on your location and the items in your cart. You can view detailed shipping information at checkout or visit our Shipping & Delivery page for more specifics.

  1. Can I track my order?

Once your order has been shipped, we’ll send a confirmation email with a tracking number. You can use this number on the courier’s website to track your package. Alternatively, visit our Order Tracking page and enter your tracking number for updates.

  1. Is it possible to change or cancel my order?

You can request order changes or cancellations within 4 hours of placing your order. If eligible, contact [email protected] with your order number and the details of your request.

  1. What about returns and exchanges?

If you receive a defective or incorrect item, please contact us within 14 days of delivery at [email protected] with your order number and a description of the issue. We’ll help resolve the situation and provide further instructions for returns or exchanges. Please note that we do not accept returns or exchanges for items that have been worn, washed, or damaged by the customer. For more details, visit our Returns & Exchanges page.

  1. What payment methods are accepted?

We accept major credit cards, PayPal, and Apple Pay. All credit card information is encrypted during transmission using SSL technology for secure payment processing.

  1. Do you ship internationally?

Yes, we ship to most countries worldwide. For more information on international shipping, please visit our Shipping & Delivery page.

  1. Will I be charged customs fees?

International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. These fees vary by country, so we recommend contacting your local customs office for more information regarding your country’s customs policies.

  1. How do I choose the correct size?

Each product page on our website includes a size guide to help you select the appropriate size. We encourage you to check the size guide before making a purchase to ensure the best fit.

  1. Is my payment information secure?

Your privacy is our top priority. We use industry-leading security measures to protect your personal information while browsing our site, creating an account, or making a purchase. All payment data is encrypted using SSL (Secure Socket Layer) technology, ensuring your information remains secure. We do not store your credit card information after a transaction is completed. For more details, please review our Privacy Policy.

  1. How do I create an account on Necklace for a Friend?

Creating an account is simple! Click the “Account” icon in the top right corner of our website and select “Register.” Fill in the required information and click “Create Account.” With an account, you can save your shipping and billing information, view your order history, and manage your preferences.

  1. What should I do if I forget my account password?

If you forget your password, click the “Account” icon in the top right corner of our website and select “Login.” Then click “Forgot your password?” and enter the email address associated with your account. We’ll send you an email with instructions on how to reset your password.

  1. Can I purchase Necklace for a Friend as a gift for someone?

Absolutely! Necklace for a Friend makes for a thoughtful and unique gift. Simply add the desired items to your cart, proceed to checkout, and enter the recipient’s shipping address. You can even include a gift message during checkout, which we will add to the package.

  1. How do I stay updated on new products and promotions?

Stay in the know about our latest products, promotions, and updates by signing up for our newsletter. Just enter your email address at the bottom of our website to subscribe. Don’t forget to follow us on social media for exclusive offers and the latest news.

  1. How do I contact Necklace for a Friend customer support?

If you have any questions or need assistance, feel free to email us at [email protected] or use the “Contact Us” form on our website. Our dedicated customer support team is always here to help and will respond to your inquiry as soon as possible.